Online Orders: Transferring Videos

  • Online YesVideo Orders

    Online orders are placed at For our retail partner locations, click here. With online orders you get a free private online account where your videos are stored at no additional cost. Th...

  • Online Order Safety Guarantee

    Our safety and trust track record speaks for itself. But we’ll go even further than that. In the unlikely event that an order is permanently lost we will guarantee up to $1,500 in replacement costs. ...

  • Online Order: Directions

    You'll send your original materials to our Santa Clara, CA facility; we review and digitize them and add them to your free private online account. You’ll receive emails at each step of the process; 1...

  • Online Order: Creating an Account

    You need to create an account so that you'll have an ID and password to manage your order, shipping and billing information, track your order as well as access your videos once they have been transfer...

  • Online Order: Packing Instructions

    If you choose to self-ship, be sure to use a sturdy box and ensure your film reels and videotapes are secured and protected in your box. Pack up your box with same care you would give when sending bre...

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