Movie Transfers

  • Transferring media in other formats

    At YesVideo, we strive to improve our media transfer process and increase the types of media formats we accept. If you have a media format that is not listed on our site, please contact our Customer...

  • 100% Satisfaction Policy

    We back up our service with a 100% satisfaction policy. If you are not completely satisfied with your transferred materials please call the Customer Care Team at 1-866-493-7383 to discuss the best wa...

  • Is original media returned?

    Of course! All original materials are returned to you after your order has been processed. Please note: for film orders, the film is cleaned, spliced and combined onto new 7-inch white plastic reels....

  • Professional Videographer Videos

    We are capable of transferring professionally recorded footage, but we must follow the US Copyright Laws when transferring all professional footage. If you have a wedding video or a video recorded by...

  • Movies, television shows & workout tapes

    We do not transfer copyrighted material (unless you are the copyright holder and can provide written verification or have a copyright waiver signed by the copyright owner giving you express permission...

  • Transferring Adult Content

    YesVideo is a family-friendly company. For that reason, we do not transfer any adult content.

  • Film Reel Original Audio

    When possible, we try to use your original audio when transferring your materials (pricing varies by partner). However, most film reels have poor audio playback and rather than capturing distorted or...

  • Changing and Canceling Orders

    Retail Partner Orders If the retail partner has already sent the order to YesVideo, either you or the retail partner needs to contact us in order to flag the order and returned unprocessed. If the or...

  • Order Status Updates

    We understand the value of your memories and the importance of knowing the status of your order. For this reason, you will receive email updates throughout the transfer process; confirming your order...

  • Contact Customer Care

    You can call our Customer Care number at 1-866-493-7383. The YesVideo Customer Care hotline is open Monday through Friday from 6AM to 8:30PM Pacific Time and Saturday and Sunday from 6AM to 6PM Pacif...

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