We can repair videotapes if the ribbon is snapped or wrinkled or if the case is broken. When we repair a wrinkled ribbon, the footage in that section will be lost. Charges may apply for these services; please contact us for pricing.
We will call if we need to alter (i.e. cut a severely damaged portion of film) or are unable to fix your originals. In some cases no repair will be possible. In other cases, the quality of the transfer may be substandard due to damaged originals. We always try our best to preserve your materials.