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Why use YesVideo?
Made in the USA!
Where is my order?
When will my DVDs arrive?
How do I transfer more movies?
How can I continue accessing my memories online?
How long do I have to access my memories on MemoryShare?
Why is the MemoryShare site being retired?
How do I download my memories?
How long does it take to prepare my videos for download?
Save to Google Photos
How do I save my memories to Google Photos?
How long does it take for my memories to show up in my Google Photos Account?
Forgot your password?
Connecting / Disconnecting to Facebook
Deleting your account
Creating a custom movie or DVD
Editing movie titles, dates & descriptions
Share a clip with Snippets
Albums & Chapters
Can I download my movies?
YesVideo app for iPhone/iPad: No Sound
Share via email
Share on Facebook
Share Using a Page Link
Ordering Custom DVDs and DVD Copies
DVD price & shipping info
DVD themes & music
Allowing others to order your DVDs
DVD player compatibility
Who is YesVideo?
Sign up via email
Sign in with an existing account
Privacy & Security
Why do I need to create an account?
Accepted Video Formats
How are retail and online orders different?
How long will the transfer take?
What happens to reels after they are transferred?
Watching transferred videos online
What if there is blank film reel footage?
What if there is film reel footage that is too light/too dark?
Converting damaged media
Transferring slides & negatives
Transferring SD cards and other digital media
Transferring media in other formats
100% Satisfaction Policy
Is original media returned?
Professional Videographer Videos
Movies, television shows & workout tapes
Transferring Adult Content
Film Reel Original Audio
Changing and Canceling Orders
Order Status Updates
Contact Customer Care
YesVideo Help Center
Customer service software
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